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This Policy describes how we handle your personal information for our services on Hoomexpress.com websites. It applies generally to the hoomexpress.com websites and content and other related websites where a link to this Policy appears in the footer of the page. This Policy does not apply to the practices of companies that Hoomexpress.com does not own or control, or to people that Hoomexpress.com does not employ or manage.
Some Hoomexpress.com-branded websites or websites we operate may be governed by separate privacy policies. The policy that applies on any of our domains or subdomains is always the policy to which a link appears in the footer of each website. Subject to the requirements of applicable law, we strive to provide a consistent set of privacy practices throughout the global Hoomexpress.com trading community.
You may browse Hoomexpress.com websites without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. If you choose to provide us with personal information, you consent to the transfer and storage of that information on our servers located in the United States.
We may collect and store the following personal information when you register with Hoomexpress.com and when you use our products and services:
We may combine your information with information we collect from other companies and use it to improve and personalize our services, content and advertising. If you don't wish to receive marketing communications from us or participate in our ad-customization programs, simply indicate your preference by following the directions provided with the communication or advertisement.
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience.
You agree that we may use your personal information to:
We may disclose personal information to respond to legal requirements, enforce our policies, and the User Agreement, respond to claims that a listing or other content violates the rights of others, or protect anyone's rights, property, or safety. Hoomexpress may utilize sales data generated on its marketplace at its sole discretion. Such information will be disclosed in accordance with applicable laws and regulations.
We may also share your personal information with:
Your User ID is displayed throughout Hoomexpress.com (and so available to the public), and is connected to all of your Hoomexpress.com activity. Other people can see your bids, purchases, items for sale, storefronts, feedback, ratings and associated comments. Notices sent to other community members about suspicious activity and policy violations on our sites refer to User IDs and specific items. Therefore, if you associate your name with your User ID, the people to whom you have revealed your name will be able to personally identify your Hoomexpress.com activities.
If you access Hoomexpress.com websites from a shared computer or a computer in an internet cafe, certain information about you, such as your User ID, activity or communications from Hoomexpress.com, may also be visible to other individuals who use the computer after you.
Hoomexpress.com enables you to share personal and financial information to complete transactions. We encourage you to disclose your privacy practices and respect the privacy of other users. We cannot guarantee the privacy or security of your information when you share it with others on Hoomexpress.com and therefore we encourage you to evaluate the privacy and security policies of your trading partner before entering into a transaction and choosing to share your information. When users are involved in a transaction, they may have access to each other's name, User ID, email address and other contact and shipping information. In all cases, you must give other users a chance to remove themselves from your database and a chance to review what information you have collected about them.
Hoomexpress also utilizes "Google Analytics" to collect information about site usage. Google Analytics is a web-based analysis service provided by Google. Google Analytics does not capture Personally Identifiable Information (PII), we only use this information such as site-visit frequency and pages visited during user sessions to improve the site and overall user experience. Hoomexpress uses first party cookies, such as the Google Analytics cookie, to report on visitor interactions by obtaining the IP address assigned to a user on the date of their site visit. The third parties that plant cookies may use the data it gathers to personalize ads on its own advertising service. The terms of service for Google Analytics can be found here. Users can also opt out of interest-based ads through Google's Ads Settings. Hoomexpress may use the following features offered through Google Analytics:
We and our users do not tolerate spam. To report Hoomexpress.com-related spam or spoof emails to Hoomexpress.com, please forward the email to email@example.com. You may not use our communication tools to send spam or otherwise send content that would violate the User Agreement. We automatically scan and may manually filter messages to check for spam, viruses, phishing attacks and other malicious activity or illegal or prohibited content, but we do not permanently store messages sent through these tools. If you send an email to an email address that is not registered in our community, we may sell such email addresses to third parties with your consent.
Your password is the key to your account. Use a unique combination of numbers, letters and special characters, to create your password. We reserve the right (but not the obligation) to reject your password if it is not sufficiently unique. Do not disclose your Hoomexpress.com password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify Hoomexpress.com and change your password.
You can see, review and change most of your personal information by signing on to Hoomexpress.com. Generally, we will not manually modify your personal information because it is very difficult to verify your identity remotely. You must promptly update your personal information if it changes or is inaccurate. Once you make a public posting, you may not be able to change or remove it. We do retain personal information from closed accounts to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce User Agreement, and take other actions otherwise permitted by law.
Your information is stored on our servers located in the United States. We treat data as an asset that must be protected and we use a variety of tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorized access and disclosure. However, as you probably know, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the site. Therefore, although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.